LEPAS ANNOUNCES FOUNDATIONS OF ITS PREMIUM OWNERSHIP EXPERIENCE

LEPAS announces full details of its UK aftersales and warranty offering
Comprehensive suite of services will come together to deliver a premium ownership experience
Every LEPAS model will come with a comprehensive 7-year/100,000-mile vehicle warranty as standard (8-year/100,000-mile warranty on all high-voltage battery systems)
Majority of population will be no more than 30 minutes from a LEPAS retail and servicing outlet
RAC roadside assistance included as standard on all models

London, 10 June 2026

Electrified car brand LEPAS today announces the aftersales and customer care foundations it has put in place to ensure a premium ownership experience from its first day of launch in the UK.

With ambitious targets for growth the brand has worked hand-in-hand with its rapidly expanding network of retail partners and specially-selected partners to put in place a full suite of measures designed to give motorists the ultimate reassurance and peace of mind.

Together, these elements form a robust and reliable aftersales ecosystem, built to support customers, empower retailers and reinforce long-term brand trust.

And the whole system is in place and up-and-running long before the first LEPAS model – the flagship L8 SUV – is delivered to its new owner later this year.

First, in a show of confidence in its all-round performance, advanced engineering and outstanding build quality, every new LEPAS model will come with a comprehensive 7-year/100,000-mile vehicle warranty as standard.

Alongside this sits an even longer 8-year/100,000-mile warranty on all high-voltage battery systems, providing long-term reassurance for every customer.

In addition, for even greater customer peace of mind, every LEPAS model also comes with one years’ full UK roadside assistance cover from the RAC included. This cover auto-renews every year, for a maximum of seven years, when scheduled servicing is completed by an authorised LEPAS service centre.

Meanwhile, through its retailer partnerships, LEPAS is focused on delivering a premium ownership experience, with all customers benefiting from convenient access to servicing, maintenance and reliable parts support.

This is provided through the dedicated LEPAS Customer Care Centre, which will deliver professional assistance and responsive service throughout the ownership experience.

And customers will never be far from a LEPAS retailer and service centre. Already more than 40 dealerships are in development, with around 70 predicted to be fully operational by the end of 2026 and dozens more in 2027. With dealerships eventually stretching from the far north of Scotland to the southern tip of England, the aim is to ensure the vast majority of the population is no more than half an hour from a LEPAS outlet.

Every LEPAS service centre will be fully equipped with the very latest brand-approved servicing and diagnostic equipment and staffed by manufacturer-trained technicians and master technicians.

These service centres will offer tailored LEPAS Service Plans, designed to provide fully transparent, cost-effective maintenance with fixed pricing.

They will be supported by the brand’s centrally located Parts Distribution Centre which has been positioned strategically to ensure efficient nationwide supply and seamless logistics support across the UK.

Operated by DHL, the parts distribution operation guarantees that the most common parts will arrive at service centres within 48-hours of order, seven-days-a-week.

Ray Wang, Managing Director of LEPAS UK, said: “The UK is an incredibly important market for us, and we are dedicated to ensuring that the LEPAS ownership experience is exceptional for every customer. Central to this is the strength of our retailer network, which is built with reliability, simplicity and outstanding customer care at its heart. Our teams have worked tirelessly in the build-up to brand launch to construct and test all systems so that our customers will have every support at their disposal from day one.”